Windows xp does not open

[Closed]
Report
-
 Blocked Profile -
Hello,



Desperate need of help! My laptop froze and I had to manually shut it off to restart it. When it restarted it came up with the black screen/white letters that reads:

"We apologize for the inconvenience, but Windows did not start successfully...etc..."

And it gave me options as to continue in "Safe Mode" and to continue normally...I've tried each of the options and each one results in a blue screen that flashes really quickly with white words but my computer shuts off automatically, not giving me time to read any of it. It restarts on its own and does the same thing. I've tried not selecting anything and letting it "start windows" in its own "in 30 seconds". And still it goes to the blue screen.

1 reply


Dear Faizi,

Please get into safe mode and carry out a system restore to get the problems fixed and Windows starting normally.

Thank you.