1500 Dell with Windows Vista

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Hello, need some help

I'm having problems with my Dell 1500 with Windows Vista. When I power up it shows dell and the bar than it goes black with my mouse cursor which I can move but that is it. Can anyone help.

PS. the Ctrl Alt and delete does not work either.

2 replies

Dear Sir,

Please carry out a system restore while getting in safe mode and hence get the problem solved.

Thank you.

Hi there,

Try the solution provided on Faq and revert back if no changes: