Asus laptop ....new ....keeps freezing
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Patricia
-
1 Aug 2010 à 07:04
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 5 Oct 2010 à 17:03
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 5 Oct 2010 à 17:03
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3 responses
I have resolveed my Asus freezing problem. The answer was a conflict of anti virus software.
The laptop came with preloaded antivirus software & I then downloaded the free AVG.
Apparently they work against each other and just eat up all the memory.
So I deleted both and reinstalled one anti virus software.
Machine is now good as gold. Fast as it should be.
The laptop came with preloaded antivirus software & I then downloaded the free AVG.
Apparently they work against each other and just eat up all the memory.
So I deleted both and reinstalled one anti virus software.
Machine is now good as gold. Fast as it should be.
Ambucias
Posts
47312
Registration date
Monday 1 February 2010
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Moderator
Last seen
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11,166
5 Oct 2010 à 17:03
5 Oct 2010 à 17:03
Hello Patricia
You are a sweet and kind person! Thank you ever so much for keeping me updated on the situation. Wow!
Yes indeed, conflicts with av's!
Well bravo and thank you again.
You are most welcome to come back
You are a sweet and kind person! Thank you ever so much for keeping me updated on the situation. Wow!
Yes indeed, conflicts with av's!
Well bravo and thank you again.
You are most welcome to come back
Ambucias
Posts
47312
Registration date
Monday 1 February 2010
Status
Moderator
Last seen
28 March 2026
11,166
1 Aug 2010 à 07:28
1 Aug 2010 à 07:28
Dear Pat,
There is a very serious problem which will be difficult to solve.
I must bring to your attention that any computer should never be purchased without the original CD's OS or recovery CD's.
The Microsoft software which you deleted may have been essential even if they were corrupt.
The system as I estimate at the moment must be reformatted or repaired. Without the original CD's the task is impossible.
Try to see if your start menu if you have in your system tools a recovery console and see if you can perform a system restore, (files which may be on the D drive if the system was manufacturer installed (OEM).
If you do not have such an option, request the recovery CD's or return the machine for reimbursement.
Good luck
There is a very serious problem which will be difficult to solve.
I must bring to your attention that any computer should never be purchased without the original CD's OS or recovery CD's.
The Microsoft software which you deleted may have been essential even if they were corrupt.
The system as I estimate at the moment must be reformatted or repaired. Without the original CD's the task is impossible.
Try to see if your start menu if you have in your system tools a recovery console and see if you can perform a system restore, (files which may be on the D drive if the system was manufacturer installed (OEM).
If you do not have such an option, request the recovery CD's or return the machine for reimbursement.
Good luck
