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External dvdrw not working

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Hello,

when I plug my asus external dvdrw it it first show the device and just after that it unplugs, and when I look at device manager first it becomes one of my dvd/cd-rom drives and then goes under the universal serial bus controllers, do you have any suggestion to solve this problem?

thank you

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Answer 1 / 1

Hi there,

To start change your data cable and try with it connecting to another usb port as well as test it on another system then revert back with changes observed.

Thanks
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