Hotmail will not open, move or delete emails

Jemma - Aug 12, 2010 at 05:43 AM
 random - Jun 23, 2011 at 06:38 PM

I have a brand new computer and it won't let me open my e-mails on Hotmail. I can log-in, see the list of emails but absolutely nothing happens when I click on an email to read it, try to move it, delete it etc.

I have tried using IE8 and Mozilla Firefox and the same thing happens. Sometimes absolutely nothing happens, whereas othertimes it will says javascript in the bottom left corner (I thought I didn't have the correct java so I downloaded the latest version). Other times it tells me Done, but with errors on page.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MANM; MANM)
Timestamp: Thu, 12 Aug 2010 10:40:57 UTC

Message: '__classes' is undefined
Line: 292
Char: 1134
Code: 0

I can open my emails on my laptop, just not on my new desktop so I'm thinking Ihave an incorrect setting or something? I actually have no idea and it's driving me bonkers. Plus, I can use the internet fine for any other web pages, and can open my yahoo mail.

Please help me!!!


2 responses

You are a star!!!!
Hi, This is really a shot in the dark... but I heard there are issues regarding the new Hotmail release.

Try installing chorme.

This seems to have solved the problem for other users.
Mine is doing the same!
Mine is doing the same and I have tried Google Chrome too!
Yeah mine is working now