"Dell wireless WLAN Mini-Card" stop working

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kullen - Aug 14, 2010 at 09:31 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Aug 14, 2010 at 10:10 AM
Hello, my "Dell wireless 1397 WLAN Mini-Card" stop working, after i fixed a virus that the computer had and when i try to connect to my home wireless internet it says, Make sure your internet protocol bindings are correct, ensure that "internet protocol version 4 (TCP/IPv4)" and "internet protocol version 6 (TCP/IPv6)" are selected in configuration for the network adapter "wireless network connection".

after i selected the internet protocols it still did not work. what should i do?



1 reply

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Aug 14, 2010 at 10:10 AM
Hello,

Try this 1.

Reset Internet Protocol (TCP/IP). Click on the below link and download the file.

http://download.microsoft.com/download/F/5/0/F5036E5B-A675-441F-AED9-57F9E1E9470F/MicrosoftFixit50199.msi

If the problem still exists, try re-installing your wireless drivers. You can download

the drivers from the manufacture website.

Click on the below link to download the drivers.

http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs

Good Luck.
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