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3 replies
xpcman
- Posts
- 19541
- Registration date
- Wednesday October 8, 2008
- Status
- Contributor
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- June 15, 2019
These are the Dell instructions:
To perform PC Restore:
1. Turn on the computer.
During the boot process, a blue bar with
www.dell.com appears at the top of the
screen.
2. Immediately upon seeing the blue bar, press
<Ctrl><F11>. If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer and
try again.
CAUTION: If you do not want to proceed
with PC Restore, click Reboot.
3. Click Restore and click Confirm.
The restore process takes approximately 6 to
10 minutes to complete.
Do you get the Dell logo displayed after you turn on the laptop? If not then you have hardware problems and will not be able to do the restore.
Good Luck
To perform PC Restore:
1. Turn on the computer.
During the boot process, a blue bar with
www.dell.com appears at the top of the
screen.
2. Immediately upon seeing the blue bar, press
<Ctrl><F11>. If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer and
try again.
CAUTION: If you do not want to proceed
with PC Restore, click Reboot.
3. Click Restore and click Confirm.
The restore process takes approximately 6 to
10 minutes to complete.
Do you get the Dell logo displayed after you turn on the laptop? If not then you have hardware problems and will not be able to do the restore.
Good Luck
9884booth
- Posts
- 4
- Registration date
- Monday November 17, 2008
- Status
- Member
- Last seen
- August 25, 2010
I rang Dell help desk (in India) and they say it's been deleted from my machine......my computer geek friend says that's almost impossible to do by accident. So they said there's nothing I can do! Still less than one year old this doesn't seem right. Any idea what I can do?
they used F8 as the key to hit
they used F8 as the key to hit
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I am having trouble doing this also..
On start up I do not see a blue bar with www.dell.com - I have tried CTRL +F11 as suggested but it doesnt seem to work. It only beeps but gives me options F8 and F12 only.
This is my daughters laptop and it has a virus on it - I managed to restore another laptop due to this problem but am stuck with getting to the restore menu with this one.
Any suggestions?
Thanks