Please help me - system start up issue

girish - Aug 20, 2010 at 01:24 PM
 girish - Aug 21, 2010 at 08:15 AM

after logging in using my password, a blank screen with a dialog box showing (setting up personolised settings for C:/windows/system32/install/server.exe Restart)

I dont know what is this .. system is getting hanged up there...

Please suggest me how to proceed


2 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Aug 20, 2010 at 02:06 PM

Try this 1.

1)When you switch ON your laptop, start tapping the "F8" key to get "Windows

Advanced Options"( if boot menu appears, press "Esc" key and keep tapping

the F8 key)

2) Select the option "Safe Mode with Networking" and press "Enter".

3) Download "Malwarebytes' Anti-Malware". Click on the below link.

Update it --> Run "Full Scan".

Note : Default selected option is "Quick Scan".

Good Luck.
thanks will try this one... but i have a licensed version norton 360 with me. can i use that..

can u tell me the reason for this problem. is it a virus attack?...


Girish v