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1 response
Saman.tha
Posts
1381
Registration date
Monday May 25, 2009
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September 14, 2015
33
Sep 15, 2010 at 09:47 AM
Sep 15, 2010 at 09:47 AM
Hi,
I found this workaround some time ago on a malwarebytes forum:
Try the following steps to get Malwarebytes to run:
1.) Click on Start, click Run, and then type devmgmt.msc and click OK
2.) On the View menu click on Show hidden devices
3.) Browse to Non-Plug and Play Drivers and you should see something like TDSSserv.sys
4.) Highlight that driver and right click on it and select DISABLE
5.) Now RESTART your computer.
6.) Download a copy of Malwarebytes but DO NOT run it yet.
7.) Rename the downloaded installer file to any generic name such as your own name but keep the .EXE extension on the file and run it.
8.) Once the program is installed go to the UPDATE tab and try to update the program if you can.
9.) Then go to the SCANNER tab and run a Quick Scan and allow MBAM to fix anything found
This should do the trick.
I found this workaround some time ago on a malwarebytes forum:
Try the following steps to get Malwarebytes to run:
1.) Click on Start, click Run, and then type devmgmt.msc and click OK
2.) On the View menu click on Show hidden devices
3.) Browse to Non-Plug and Play Drivers and you should see something like TDSSserv.sys
4.) Highlight that driver and right click on it and select DISABLE
5.) Now RESTART your computer.
6.) Download a copy of Malwarebytes but DO NOT run it yet.
7.) Rename the downloaded installer file to any generic name such as your own name but keep the .EXE extension on the file and run it.
8.) Once the program is installed go to the UPDATE tab and try to update the program if you can.
9.) Then go to the SCANNER tab and run a Quick Scan and allow MBAM to fix anything found
This should do the trick.
Sep 15, 2010 at 10:05 AM
Thanks for responding.
I'm in the Device Manager under Non-Plug and Play Drivers
and here is what I see that comes close:
TDTCP, NDIS System Driver, Terminal Services Security Filter Driver,
Thank you