I cannot get my pavillion 6430 to run after

Solved/Closed
ESisLost - Sep 18, 2010 at 10:44 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Sep 19, 2010 at 02:16 PM
Hello,
I have not been able to get my hp (Vista) to run after my niece asked to charge her mp3 player on it. The mp3 device was plugged and I left, returning several hours later to find my computer off. I thought she had turned it off. I turned on my computer and up popped a screen saying USB overload and computer will shut down in 10 seconds. It did that a couple of times when I tried to turned it on. So I was not sure what to do and tried to hit escape, which then brought up a blue hp screen. It has 4 options listed: none of them work. So I tried turning on the computer and hitting f8 repeatedly as soon as I turn it on. Nothing happens and if I try Esc=boot menu, it says that it is loading but never does. It also does the same with f10=setup. Nothing happens.
I was told to remove and reseat the ram cards but that did nothing at all. I am not that computer savy but I really appreciate any help.


2 responses

closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Sep 19, 2010 at 03:41 AM
Hi there,

Unplug the computer, Remove the battery and hold power button down for 1 minute approximately then plug back the battery and restart machine,give your feedback to provide you more instruction if its not solved.

Thanks
1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Sep 19, 2010 at 02:16 PM
It could be that the computer is stuck in sleep mode or the motherboard has been damaged while trying to charge the mp3 player. Closeup22's suggestion is a good place to start for the sleep mode problem.

Good Luck
0