Problem with my laptopClosed

Question

Hello,   

Hi friends I am siva I have problem with my laptop s10-2 lenovo. I bought this laptop in feb 10 after 5 months my laptop taken 3rd partition apart from other 2 actually i didnt created that but it taken the 3rd partition and more over that after some time my laptop is not working in normal mode but opening in safe mode than i went to the lenovo service center and i told the problem that people didnt touched my laptop and told me that it is software problem and i went to outside stores and that people told me that it is hard ware problem i plan to install windows xp with external cd writer but installing is showing error. can any one solve this issue for me pls
   thank q.   

Configuration: Windows XP / Safari 534.3

closeup22 · Answer

Hi there,

Please mention the error you have on the screen and which os is on the laptop presently?

Thanks

siva · Answer

I am using windows xp home and the problem is my laptop is hanging on windows splash screen and not opening in normal mode

closeup22 · Answer

Hello Siva,

Remove your memory sticks clean them and reset back in slots and start again the installation process ,if you have a sata hard drive be sure to disable sata and unplug other usb devices except your external cd writer from which you are booting,does your laptop have cd drive included?if yes then why using external one?

Thanks

siva · Answer

I don't have external cd drive

closeup22 · Answer

Hello,

Then you can install windows via a pendrive,have instructions on Faq:

https://ccm.net/computing/windows/843-create-a-bootable-usb-drive/

Thanks

Problem with my laptop

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