WD My Book Essential

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StephanieMorris - 27 Sep 2010 à 14:43
closeup22 Posts 8922 Registration date Friday 15 May 2009 Status Member Last seen 7 October 2010 - 28 Sep 2010 à 09:24
Need help! WD My Book Essential suddenly not recognized on my desktop. Lights not lit, it flashes and freezes my system, but nothing.
I really hope I haven't lost all our family photos.

Any thoughts on recovery?
Running Windows XP.



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1 response

closeup22 Posts 8922 Registration date Friday 15 May 2009 Status Member Last seen 7 October 2010 2,099
27 Sep 2010 à 15:35
Hi there,

transfer the hard disk to another external enclosure then connect to system to retrieve your data.

Thanks
StephanieMorris
27 Sep 2010 à 16:13
I don't know how to transfer the data to something else, when the disk is not recognizable on the system.
closeup22 Posts 8922 Registration date Friday 15 May 2009 Status Member Last seen 7 October 2010 2,099
28 Sep 2010 à 09:24
Hi there,

Purchase an enclosure for external hard disk then open old one removing the hard disk from it and fix in new one,you will get it online or from local computer shops.

Thanks