WD My Book Essential

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StephanieMorris - Sep 27, 2010 at 02:43 PM
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Sep 28, 2010 at 09:24 AM

Need help! WD My Book Essential suddenly not recognized on my desktop. Lights not lit, it flashes and freezes my system, but nothing.
I really hope I haven't lost all our family photos.

Any thoughts on recovery?
Running Windows XP.

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1 response

Answer 1 / 1

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Sep 27, 2010 at 03:35 PM

Hi there,

transfer the hard disk to another external enclosure then connect to system to retrieve your data.

Thanks

StephanieMorris
Sep 27, 2010 at 04:13 PM

I don't know how to transfer the data to something else, when the disk is not recognizable on the system.

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Sep 28, 2010 at 09:24 AM

Hi there,

Purchase an enclosure for external hard disk then open old one removing the hard disk from it and fix in new one,you will get it online or from local computer shops.

Thanks

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