I don't know if my hotmail id is hacked..

Closed
Immi - Sep 29, 2010 at 03:59 AM
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
- Sep 29, 2010 at 04:28 AM
Hi everyone,

My hotmail id has been locked out. Its been 3 days or so, contacted the WINDOWS hotmail live team, they created a pvt discussion forum where I provided a lot of info about my contact lists, email subjects, etc but no reply from them as yet. Whenever I try to sign in, it says "U have tried too many times with incorrect PW". It also does not accept my secret answer. Please help me.
Is there any way to get my id back with the help of my twitter, facebook, linkedIn, accounts???

3 replies

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,290
Sep 29, 2010 at 04:01 AM
If your MSN/Hotmail Account has been hacked!

If your MSN Account has been hacked, go to MSN email support:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

You have to give all informations about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !
Remember and do not forget that this is the only way you can expect to recover your account!
0
I have already done this. The information has been pasted in a private discussion forum by the microsoft team. Even I supplied some extra information about my account and the matter it carried, but there has been no response/email by the Windows Live team since then. :(
0
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,290
Sep 29, 2010 at 04:28 AM
Hello Immi

Certainly you must remember your secret question and alternate e-mail:

You can reset by accessing this page:

https://windowslivehelp.com/PasswordReset.aspx
0