Email links
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Alan
-
Oct 27, 2010 at 06:51 AM
Cassandra_IE_Team Posts 8 Registration date Tuesday October 26, 2010 Status Member Last seen December 29, 2010 - Oct 27, 2010 at 05:32 PM
Cassandra_IE_Team Posts 8 Registration date Tuesday October 26, 2010 Status Member Last seen December 29, 2010 - Oct 27, 2010 at 05:32 PM
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2 responses
Saman.tha
Posts
1382
Registration date
Monday May 25, 2009
Status
Moderator
Last seen
September 14, 2015
33
Oct 27, 2010 at 07:54 AM
Oct 27, 2010 at 07:54 AM
Hi,
this could have multiple causes.
1: Something in your email settings changed (in this case we need to know what kind of email service you're using).
2: Something in IE changed. E.g. Security Settings (Got to Tools - Internet Options)
3: Your Anti-virus security settings changed. Or if it is only one link, it may contain dangerous contents or lead to an infected web page and that's why your Anti-virus doesn't let you open the page.
Hope you'll find the solution.
this could have multiple causes.
1: Something in your email settings changed (in this case we need to know what kind of email service you're using).
2: Something in IE changed. E.g. Security Settings (Got to Tools - Internet Options)
3: Your Anti-virus security settings changed. Or if it is only one link, it may contain dangerous contents or lead to an infected web page and that's why your Anti-virus doesn't let you open the page.
Hope you'll find the solution.
Cassandra_IE_Team
Posts
8
Registration date
Tuesday October 26, 2010
Status
Member
Last seen
December 29, 2010
3
Oct 27, 2010 at 05:32 PM
Oct 27, 2010 at 05:32 PM
Hi Alan,
What email program are you using? Is this happening in Outlook? What about other programs such as Hotmail?
As the other answer here suggests, this could have to with your anti-virus program detecting something in the link and doesn' want to open it due to security threats. However, if this is happening with every link you try to open from your email, this is probably not the case. This may have to do with not having IE set as your default browser. To make sure IE is your default browser, follow these steps:
* Click the Start Pearl, and select Control Panel
* Within Control Panel, click Programs
* Underneath Default Programs, select Set your default programs
* In the Programs list, highlight Internet Explorer and click Set this program as default
* Click OK
If you are still having problems, this resource should help you further - https://docs.microsoft.com/en-us/troubleshoot/browsers/nothing-happens-for-clicking-links
Hope this helps!
Cheers,
Cassandra
IE Outreach Team
What email program are you using? Is this happening in Outlook? What about other programs such as Hotmail?
As the other answer here suggests, this could have to with your anti-virus program detecting something in the link and doesn' want to open it due to security threats. However, if this is happening with every link you try to open from your email, this is probably not the case. This may have to do with not having IE set as your default browser. To make sure IE is your default browser, follow these steps:
* Click the Start Pearl, and select Control Panel
* Within Control Panel, click Programs
* Underneath Default Programs, select Set your default programs
* In the Programs list, highlight Internet Explorer and click Set this program as default
* Click OK
If you are still having problems, this resource should help you further - https://docs.microsoft.com/en-us/troubleshoot/browsers/nothing-happens-for-clicking-links
Hope this helps!
Cheers,
Cassandra
IE Outreach Team
Oct 27, 2010 at 10:06 AM
i Totally agree with Saman.tha as there must be threats on the link for which its been blocked by your anti virus software,.
Oct 27, 2010 at 02:11 PM