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Computer Windows Shut down

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rowgar - Dec 30, 2008 at 09:04 AM
 Pawan Goyal - Sep 19, 2009 at 11:08 AM
Hello,
My dell inspiron just shut down. I get a blue screen that says "A problem has occurred and Windows has been shut down to protect damage to your files." I try following the instructins going to normal mode and it doesnt work.

Is this a hardware problem or virus?

help.

rowgar
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3 responses

Answer 1 / 3
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Dec 30, 2008 at 12:18 PM
It could be either. Does this message occur each and every time you turn the computer on?
1357hunter66
Mar 29, 2009 at 08:19 PM
hay mine does and i dont know what to do. it happens when that loading screne when you 1st start the pc where it is a dell windows xp and i really need help got any ideas. i cant even get to the login menu to unstall or install anything.
Answer 2 / 3
Pawan Goyal
Sep 19, 2009 at 11:08 AM
Hello,
I am pawan goyal.
i brought new laptop before one month.
now i had one problem in my computer .It is shutting down and restart again.
it says that" A problem has occurred and Windows has been shut down to protect damage to your files."

can I know why this is happening and what can be solution of this problem?
thanks
Answer 3 / 3
SUPERTECHMAN
Aug 19, 2009 at 07:24 PM
The first poster has a virus. The second poster has either a bad hard drive or a mother board that's about to give out.