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Problems Downloading Itunes

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Gary F - Dec 30, 2008 at 10:23 AM
 Gary F - Dec 30, 2008 at 11:23 AM
Hello,
I have windows XP on my computer and I am trying to dowload ITunes.
I have saved the download files to my hard drive and tried to run them.
Everytime it gets to a point and stops and gives the message below

"There is a problem with the Windows Installer Package. A program required to complete this install could not be run.
Contact your support personel or package vendor"
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1 response

Answer 1 / 1
mslizny
Dec 30, 2008 at 10:35 AM
Have you installed all of the Windows XP updates? The newest versions of ITunes need the most recent version of Windows XP. As long as you have a legal version of XP, you can download and install the XP service packs and try to Install Itunes when you have XP updated.
1
Gary F
Dec 30, 2008 at 11:23 AM
Thanks for your quick reply.
I went on the Microsoft Website and ran all the updates I could find and then restarted my computer.
I then tried to instal Itunes and I got the same message again!
Is it possible that there is a specific update that I need?
I am puzzled/
0

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