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Simple Router Connection Problem

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Concerned User - Dec 11, 2010 at 01:15 PM
cbqfly Posts 3 Registration date Saturday December 11, 2010 Status Member Last seen December 11, 2010 - Dec 11, 2010 at 05:11 PM
Hello,


To put it simply, I'm not getting full speed from my router. I'm supposed to be receiving 1.5mbps, but it's only giving me around 170kbps. I have Qwest(I know; terrible), and I'm using an Actiontec PK5000 router/modem.

I don't really want to call Qwest to receive their demeaning customer service, but I'll have to if I can't fix this myself. I'm sure it's something in the settings.

Firewall is off, everything says it's connected at:

"Qwest DSL:
CONNECTED 1536/ 896 KBPS"

So, what's the problem? Please help.

1 response

Answer 1 / 1
cbqfly Posts 3 Registration date Saturday December 11, 2010 Status Member Last seen December 11, 2010 3
Dec 11, 2010 at 05:11 PM
either
1. since it's dsl possible that you are too far from the headend.
2. your using a wireless channel that is too congested. that is if your using wireless at all.

is it faster when your directly connected to the modem or is the modem the router.

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