Both CDrom Drives Wont Work!

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Hope - Dec 27, 2010 at 11:30 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Dec 27, 2010 at 11:28 PM
Hello,
We recently got a new computer as a gift and worked perfectly. My kids played one of thier downlaoded games on it and the next day both of the CD rom drives would not work. It will not read the CD's. please help!



2 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 27, 2010 at 11:43 AM
Hello,

Try this 1

Click on the below link and follow the instructions

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

Good Luck
0
Thanks but it still didnt work. Im wondering since my dad told me it fell that mabey something came lose. I took the top of today and didnt notice anything wierd but iIdont know what to look for if somthing did come lose. Hopefully you another idea to fix it!
0
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Dec 27, 2010 at 11:28 PM
Hello,
Try this 1
Check your CD\DVD drive data cable and the power connector. Try cleaning your drive lens also.
Good Luck
0