Okay so my laptop got a virus and the CDrive zonked out and for 2 weeks I kept getting in the back door through the task manager to get to malware and norton 360 and kept running scans with no avail. Then one day it just started working again. I was in bliss for about a week until I realized it wasn't working off of the C Drive it was running off of the D Drive. It wouldnt open the control panel, or many other basic things & it really wasn't running Windows 7. So I was told that if I installed the windows upgrade to 7 Pro it would take care of it....it didn't! So then I decided to Take it down to factory settings and I followed all the instructions...F8 to toshiba recovery to "out of box settings" and when the big WARNING screen came on I took a deep breath and hit enter. All was well for about 15 min and then an error came on and it had me go back. I was on the Screen with all the choices and I didn't pick any, I picked restart on the bottom right hand corner. It went to a black screen and started giving me "BOOTMGR missing".
So today I have been searching the internet for hours. Since the toshibas don't come with windows 7 recovery/installation discs and (dummy me didn't make a back up) I downloaded a windows 7 recovery. I put it in the DVD drive and went to F12 and loaded from DVD/CD. I get all the start up stuff but when it gets to System Recovery Options, I pick Startup Repair, it says that it is attempting to make repairs and then it goes to a screen that says "startup repair cannot repair this computer automatically" then I end up back at system recovery options. Then i try system restore no luck, then I go to system image, there is no image to refer too so then it wants me to find one, can't, nothing there. So then it askes for me to install a driver, then it says "insert the installation media for the device and click OK to select the driver". So then I hit OK and it goes to "System 32". What is going on and what do I need to do. Do I need to download the drivers? from where? what ones?
No I have not solved the issue, in brief, it does nothing and no it will not download anything right now.
I was able to download a windows 7 recovery disc off the internet (using my desktop) and I loaded that in the cd drive and it got me to the system restore options on my laptop but it asks for me to chose an OS and there is none to chose from so then it wants a system image, again nothing to chose from, then it wants me to load drivers and jumps to a category "system 32" with multiple folders and each folder has multiple files but I have no idea which one or how many or what I need to do. DO I load them individually and if so how and which ones. Is there a way to load as a group, if so then how? Or do I just need to order toshiba restore disks so I can recreate the computer I want. If I do that, does it reload windows 7? and if it needs an oem number how do you get that if the oem number that is on the bottom of the laptop is unreadable.....(and what brainiac would put a number that important on the bottom of a laptop, that's like putting your driver's license number on the heels of your shoe!!!)
can you tell I am frustrated, sorry! Spent over 24 hours on this and still probably over 100 hours away from success if there is any. I just know something is working because when you hit the arrow up key on the top toolbar at the "open" screen for "system 32" you get all the way to the "my computer" screen and you see my C drive which is empty, my d drive which is .04 GB of use and a Boot (x) file that has 28.8 of 31.3Mb free so it looks to me like I have a brainless laptop!
However, I do not wish to mislead you with my first impression about the solution. I will seek a second opinion from one of Kioskea's foremost expert in the matter, he is 83 but he is really tops, a cybernetic guru. His user name is jack4all and he may reply to you directly.