Disk Error Message

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lbg1014 - Jan 4, 2009 at 01:51 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jan 5, 2009 at 10:42 PM
Hello,

I have a gateway desktop.

Receiving disk error message with black screen and computer will not boot.

Any help is appreciated.
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1 response

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jan 5, 2009 at 10:42 PM
If you can identify the brand name of the hard disk it might be possible to download a bootable CD image (ISO image) with the manufacturers diagnostic software. Then burn it to a CD. Change the boot order on the Gateway if you need to and run the diagnostic routines. Not all hard disk manufacturers offer this type of software but most do. This will tell you if you have to replace the hard drive.

Good luck
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