Before i factory reset can i recover photos

danny - Jan 19, 2011 at 11:58 PM
 danny - Jan 20, 2011 at 08:31 PM

My gateway netbook mini from verizon wont get past the windows xp logo when I turn it on. I was thinking about factory reset but I have a ton of important pictures n music that I will lose. Is it possible to recover this stuff before I do it. Somebody please help!

1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jan 20, 2011 at 07:51 AM

Try this 1

Check if you are able to boot into "Safe Mode".

When you switch ON your laptop, keep tapping the "F8" key to get "Windows

Advanced Options"( if boot menu appears, press "Esc" key and keep tapping the

F8 key). Select the option "Safe Mode" --> Press Enter

Good Luck
I tried that befor I even posted n it does nothing the screen goes black n stays that way. Is there anything else