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My laptop wont start

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Wahya7 Posts 2 Registration date Monday February 7, 2011 Status Member Last seen February 7, 2011 - Feb 7, 2011 at 11:05 AM
Wahya7 Posts 2 Registration date Monday February 7, 2011 Status Member Last seen February 7, 2011 - Feb 7, 2011 at 06:21 PM
Hello

i have a Toshiba Satellite a300 with Vista. Yesterday, i tried installing a new program and it ask me to restart my laptop. Since then, i cant turn it on and i get a blue screen saying that a problem has been detected and Windows has been shut down with the stop number: 0x00000024 (0x001904AA, 0x8914f4c4, 0x8914f1c0, 0x8531a805)
ive tried removing the program, running antivirus on safe mode, the recovery system, the last know good configuration and the system restore but nothing work. I also tried chkdsk but it says that it's "intègre".
So if anyone could help me i would be really grateful

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2 responses

Answer 1 / 2
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Feb 7, 2011 at 11:07 AM
Hello,
Try this 1
Once again go to Safe Mode and try system restore.
Good Luck
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Answer 2 / 2
coolcat1 Posts 12 Registration date Thursday February 3, 2011 Status Member Last seen February 7, 2011 1
Feb 7, 2011 at 11:25 AM
"Windows has been shut down to prevent damage"

Somehow this sounds to me like it could be a problem with malware.

There are some nice ones out there that suggest these things. I recently helped someone else with a similar one that was caused by Win Defrag malware.
If anywhere on the blue screen there is a suggestion that you could download or buy a tool to fix it, it definitely IS malware.
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Wahya7 Posts 2 Registration date Monday February 7, 2011 Status Member Last seen February 7, 2011
Feb 7, 2011 at 06:21 PM
It didnt ask me to buy or load anything, it just gave me the stop code 0x00000024
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