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Can't open downloads

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dana - Jan 10, 2009 at 03:13 PM
 dana - Jan 12, 2009 at 07:58 PM
Hello,

OK, so for the last few weeks everything I've downloaded shows up in the download file, but when I click on it nothing happens. I right click and it won't let me select the option to open. I found a similar thread that talked about uninstalling AVG (which I don't have or can't find) and unabling my UAC (which I did), but it didn't work for me.
I'm running Vista Service Pack 1 and the latest Firefox browser.

Any advice/help would be greatly appreciated.

Thanks
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1 response

Answer 1 / 1
kathcat Posts 27 Registration date Tuesday October 21, 2008 Status Member Last seen May 15, 2009 2
Jan 11, 2009 at 12:42 AM
hi,
Your problem may be due to some viruses or spywares.

First, try running an online virus scan.

If it finds nothing, then:
Click
>Start
>All Programs
>Accessories
>System Tools
>System Restore.
try to restore your computer at an earlier time before you had thisn problem.

Hope this helps.
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dana
Jan 12, 2009 at 07:58 PM
I ran a virus check and other than some cookies I was clean. I can open downloads on internet explorer, so I think the problem is with firefox.

Thanks for the advice--I going to check into firefox before I do the system restore.

Dana
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