Laptop keyboard problems

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Wednesday October 8, 2008
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June 15, 2019
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Hello,
The 1,Q,A,Z and caps lock keys on my brand new (less than 1 month old) G60-100EM HP laptop sometimes stop working. Operation can often be restored by holding down another key, i.e. "fn", and pressing one of the non functioning ones. Often these keys operate normally for quite a while and then for no obvious reason the problem occurs again. Any advice would much appreciated. I have tried re-installing the keyboard drivers but to no avail.
Charlie

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Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,925
Call HP and get them to fix the keyboard under warranty. Copy all your data files before you send the laptop off to be fixed.
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