Laptop keyboard problems

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Charlie - Jan 19, 2009 at 02:48 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jan 19, 2009 at 03:16 PM
Hello,
The 1,Q,A,Z and caps lock keys on my brand new (less than 1 month old) G60-100EM HP laptop sometimes stop working. Operation can often be restored by holding down another key, i.e. "fn", and pressing one of the non functioning ones. Often these keys operate normally for quite a while and then for no obvious reason the problem occurs again. Any advice would much appreciated. I have tried re-installing the keyboard drivers but to no avail.
Charlie

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Jan 19, 2009 at 03:16 PM
Call HP and get them to fix the keyboard under warranty. Copy all your data files before you send the laptop off to be fixed.
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