Cannot open email from netzero or juno.com
Closed
vaibhav
-
Jan 19, 2009 at 09:42 PM
soundT540 Posts 14 Registration date Tuesday October 14, 2008 Status Member Last seen April 23, 2009 - Jan 20, 2009 at 03:19 AM
soundT540 Posts 14 Registration date Tuesday October 14, 2008 Status Member Last seen April 23, 2009 - Jan 20, 2009 at 03:19 AM
Hello,
i am vaibhav here & i have a hp pavilion desktop & i can sign into my email account but after it has loaded on to my dekstop i get you have no new mail & when i click on you have no new email it goes to a blankl screen pure white & it loads like it want to let you have sent you the email & it says it is done but i cannot view my email please communicate with this situation since hp is not good in customer service i am having nothing but problems with my desktop ever since i had it thank you very much to whomever responds to this message. also you cAN WRITE IT ON GOOGLE .COM & i will check it again tomorrow night by 1/20/09.
i am vaibhav here & i have a hp pavilion desktop & i can sign into my email account but after it has loaded on to my dekstop i get you have no new mail & when i click on you have no new email it goes to a blankl screen pure white & it loads like it want to let you have sent you the email & it says it is done but i cannot view my email please communicate with this situation since hp is not good in customer service i am having nothing but problems with my desktop ever since i had it thank you very much to whomever responds to this message. also you cAN WRITE IT ON GOOGLE .COM & i will check it again tomorrow night by 1/20/09.
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1 response
soundT540
Posts
14
Registration date
Tuesday October 14, 2008
Status
Member
Last seen
April 23, 2009
3
Jan 20, 2009 at 03:19 AM
Jan 20, 2009 at 03:19 AM
hi,
try these:
1. Open Outlook.
2. Click on Tools > Send and Receive > select Send/Receive All
Be sure you've configured your account to remember your account name and password.
1. Open Outlook.
2. Click on Toolsand select Email Accounts.
3. Choose View or change existing email accounts and then click Next.
4. Select your NetZero account, and click on Change.
5. Re-enter your NetZero Account name and Password under Logon Information.
6. Be sure the box next to Remember password is checked.
7. Click Next then Finish to save the settings.
Check your POP and SMTP settings.
Be sure your POP and SMTP settings are correct for your NetZero account:
1. Open Outlook.
2. Click on Toolsand select Email Accounts.
3. Choose View or change existing email accounts and then click Next.
4. Select your NetZero account, and click on Change.
5. Confirm that your POP and SMTP settings are correct. If not, change them.
6. Click Next then Finish to save the settings.
POP: pop.netzero.com
SMTP: authsmtp.netzero.com
Change your mail server timeout settings
Sometimes your mail server will timeout before it can connect to NetZero to download your messages.
To change this setting:
1. Open Outlook.
2. Click on Toolsand select Email Accounts.
3. Choose View or change existing email accounts and then click Next.
4. Select your NetZero account, and click on Change.
5. Click on the Advanced tab, and change the Server Timeouts setting by sliding the bar to the right. You can choose up to 10 minutes.
6. Click OK, then Next, then Finish to save the settings.
try these:
1. Open Outlook.
2. Click on Tools > Send and Receive > select Send/Receive All
Be sure you've configured your account to remember your account name and password.
1. Open Outlook.
2. Click on Toolsand select Email Accounts.
3. Choose View or change existing email accounts and then click Next.
4. Select your NetZero account, and click on Change.
5. Re-enter your NetZero Account name and Password under Logon Information.
6. Be sure the box next to Remember password is checked.
7. Click Next then Finish to save the settings.
Check your POP and SMTP settings.
Be sure your POP and SMTP settings are correct for your NetZero account:
1. Open Outlook.
2. Click on Toolsand select Email Accounts.
3. Choose View or change existing email accounts and then click Next.
4. Select your NetZero account, and click on Change.
5. Confirm that your POP and SMTP settings are correct. If not, change them.
6. Click Next then Finish to save the settings.
POP: pop.netzero.com
SMTP: authsmtp.netzero.com
Change your mail server timeout settings
Sometimes your mail server will timeout before it can connect to NetZero to download your messages.
To change this setting:
1. Open Outlook.
2. Click on Toolsand select Email Accounts.
3. Choose View or change existing email accounts and then click Next.
4. Select your NetZero account, and click on Change.
5. Click on the Advanced tab, and change the Server Timeouts setting by sliding the bar to the right. You can choose up to 10 minutes.
6. Click OK, then Next, then Finish to save the settings.