Is the hard drive data lost?

Closed
Winn - Jun 14, 2011 at 04:54 PM
bionik Posts 4233 Registration date Thursday August 19, 2010 Status Moderator Last seen August 3, 2016 - Jun 15, 2011 at 08:29 AM
Hello,

My friend has a Dell Inspiron 1520 running Windows XP. This morning, she tried to boot it up and got the following error:
system32\drivers\pci.sys is missing or corrupt

After googling around she found a couple of websites that suggested running the Recovery Console from the Windows XP installation CD. She attempted that, but when she pushed "R" for repair at the setup screen she got a message that no hard disks were detected. She panicked and took the laptop to a repair center, but she is scared that her hard drive data has been lost. I know you can't say whether this is the case or not, but any idea of the chances that this is some type of BIOS problem and that her data is recoverable? Any advice would be greatly appreciated.

1 reply

bionik Posts 4233 Registration date Thursday August 19, 2010 Status Moderator Last seen August 3, 2016
Jun 15, 2011 at 08:29 AM
Greetings,

Is the hard drive detected in the BIOS too? If it is not the case, I shall inform you that the hard drive is crashed and she can't recover the files.
But as she bring it to a repair shop, they can tell her exactly if data are recoverable or not.

Just cross your fingers ;-)

Good Luck!
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