Dell a/c shuts down when plugged into laptopClosed

Question

Hello, 

This is obviously a m/b problem.  I don't see anything loose (a/c plug on mb), or burnt.  Any idea of what m/b component that would cause this?  The machine runs fine on a charged battery, but now my battery is dead.  I removed all devices, i.e. hd, optical dr, memory and problem persists.  Pls help!

Configuration: Windows XP / Internet Explorer 7.0

jack4rall · Answer

Hello, 

Check your AC power adapter output voltage. Its also possible if the output  

voltage is not correct as required by the laptop and its shutting down to prevent  

any damage. If the output voltage seems to fine then the problem may be with  

the motherboard or its getting short-circuited when you are connecting the  

power adapter. Its better if you take to your nearest service center. They will  

check and let you know if the problem can be fixed by doing a small repair on  

your motherboard.

Good Luck

Anonymous User · Answer

Hello,

Does your laptop already been dropped? This problem may be due to a short circuit inside the motherboard. May be a capacitor or a resistor is defective or the + and - wire are in contact at the output of transformer.

I suggest you go see a qualified technician who'll enlighten you.

Good Luck!

Dell a/c shuts down when plugged into laptop

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