Dell a/c shuts down when plugged into laptop

Andrew - Jun 15, 2011 at 11:48 AM
 Anonymous User - Jun 15, 2011 at 12:28 PM

This is obviously a m/b problem. I don't see anything loose (a/c plug on mb), or burnt. Any idea of what m/b component that would cause this? The machine runs fine on a charged battery, but now my battery is dead. I removed all devices, i.e. hd, optical dr, memory and problem persists. Pls help!


2 responses

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jun 15, 2011 at 12:16 PM

Check your AC power adapter output voltage. Its also possible if the output

voltage is not correct as required by the laptop and its shutting down to prevent

any damage. If the output voltage seems to fine then the problem may be with

the motherboard or its getting short-circuited when you are connecting the

power adapter. Its better if you take to your nearest service center. They will

check and let you know if the problem can be fixed by doing a small repair on

your motherboard.

Good Luck
Anonymous User
Jun 15, 2011 at 12:28 PM

Does your laptop already been dropped? This problem may be due to a short circuit inside the motherboard. May be a capacitor or a resistor is defective or the + and - wire are in contact at the output of transformer.

I suggest you go see a qualified technician who'll enlighten you.

Good Luck!