My hotmail account is blocked.

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bdute25 - Jul 9, 2011 at 05:48 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 9, 2011 at 05:49 AM
Hello, My hotmail account has been blocked. Because a lot of junk messages has been send out. I didnt send any junk messages. I did create this account ages ago and when I tryed to unblock it they asking me my pets name. I cant remember. Help me please!!!!



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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jul 9, 2011 at 05:49 AM
There is only one way to communicate with Hotmail and that is the way Hotmail has provided to recover accounts and they have not provided means to have direct contact with customer services unless you have a paid account. They have not provided any other solution. Unfortunately

Hotmail is not secured and one should never save data on Hotmail servers without backing it up.

Please follow the procedure given in the following tip and recover your account:

https://ccm.net/apps-sites/email/1375-outlook-account-blocked-and-hacked/#topedit

There are hundreds if not thousands of accounts being blocked because they were hacked and used for spamming, so it may take up to two weeks before you get an answer.

If the above solution does not work, your account is lost forever.

Sorry but that's the way the cookie crumbles.

Regards

P.S. You will have to jog your memory about your pet's name and find it or forget that account, Hotmail will not recover it for you without that answer.
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