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1 response
Anonymous User
Aug 13, 2011 at 01:42 AM
Aug 13, 2011 at 01:42 AM
Hi,
Check for any related logs in event viewer.
I'd suggest you follow these steps and check.
Step 1:
Boot your computer in safe mode and check if the issue persists.
Step 2:
If it does not, then most probably there is a third party software conflict that may be causing the issue to occur. I'd suggest you put your computer in a clean boot state and check. Clean boot eliminates third party software conflicts.
Note: Follow step 7 to boot your computer back to normal mode.
Step 3:
You may also consider running a virus scan using your security software or run an online scan using the below link to check if the issue is caused by a virus/ malware or a spyware.
http://www.microsoft.com/security/malwareremove/default.aspx
Good Luck!
Check for any related logs in event viewer.
I'd suggest you follow these steps and check.
Step 1:
Boot your computer in safe mode and check if the issue persists.
Step 2:
If it does not, then most probably there is a third party software conflict that may be causing the issue to occur. I'd suggest you put your computer in a clean boot state and check. Clean boot eliminates third party software conflicts.
Note: Follow step 7 to boot your computer back to normal mode.
Step 3:
You may also consider running a virus scan using your security software or run an online scan using the below link to check if the issue is caused by a virus/ malware or a spyware.
http://www.microsoft.com/security/malwareremove/default.aspx
Good Luck!
Aug 13, 2011 at 02:01 AM
Aug 13, 2011 at 02:02 AM