I can't get in to windows

Closed

Tinit - Sep 29, 2011 at 09:57 AM
Tinit - Oct 3, 2011 at 03:04 AM

Hello,

after installing kaspersky it asks me to restart my pc to complete the installation process i do restart it but after that i can't get in to windows it keeps asking me password again and again what is the problem and solution?
thanks in advance any help will be appreciated!

I can't get in to windows
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1 response

Answer 1 / 1

Anonymous User
Sep 29, 2011 at 05:20 PM

There is no relation with windows asking password and kaspersky getting installed

You can try this

Go to safemode with networking

Remove kaspersky using this

https://support.kaspersky.com/downloads/utils/kavremover.exe

Trying logging into normal mode again

Tinit
Sep 30, 2011 at 08:00 AM

thanks a lot for the replay i have removed kaspersky but when i tried to login the problem still exist i mean i can't get into windows.

Anonymous User
Sep 30, 2011 at 08:03 AM

what error ou get while loggin in?

Is that a password problem?

You were able to successfully boot into safemode? So try to change the password from safemode

Tinit
Sep 30, 2011 at 08:52 AM

here is the thing i can get in to safe mode successfully but wheni tried in to normal mode it restarts it self once i think the password has no problem because i used it in safe mode

Anonymous User
Sep 30, 2011 at 09:53 AM

when did this issue started? after installing kaspersky?

Go to safemode,and try to do a system restore

Tinit
Oct 3, 2011 at 12:40 AM

yes this issue started after kaspersky installed but now the problem changed i can log in to windows normally now it restarts frequently again and again without doing anything.

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