Restoring files

Closed
Cindy - Oct 5, 2011 at 09:39 AM
 Anonymous User - Oct 5, 2011 at 10:24 AM
Hello,



My icons are on the desktop, but the background is black. Also when I click on START my list of programs is gone. When I click on All Programs, everything is empty. Can anyone help?
Thanks.
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2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Oct 5, 2011 at 10:13 AM
Hello Cindy,

In your case I strongly recommend that your restore your system to a date before the problem occured.

Your files, e-mails will not be lost during System Restore

Here is how:

*Type restore on the Start menu search box then click on System Restore which will appear at the top of the menu

*type: rstrui in the search box and press Enter

Now when the System Restore window is opened you can choose either:
*Recommended restore
*A restore point

By selecting each of the above restoring options, just click next to proceed to restore your system to a previous date or restore point.
When system restore is completed, your computer will restart automatically!

Windows will start up to a previous date which will solve problems you had!

God luck and let me know
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Anonymous User
Oct 5, 2011 at 10:24 AM
Did you download any data recovery softwares?

Do you receive frequent pop ups ,saying that your HDD is bad condition?

Can you go to run and type this

%temp% and click ok

check if you have folder called smtmp

Let us know
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