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External hard drive usb not working

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Matheus - Oct 8, 2011 at 09:46 AM
vista.ultimate.64
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 - Oct 14, 2011 at 04:11 PM
Hello,

Ok, ive read all the previous threads in many places.

This is a description of my problem.

I just got setup my Hitachi HDS721050CLA362 USB external hard drive. I put much stuff on my drive and then disconnected it. Later today I did connect it. it made the usb connected sound, i checked my device manager and it says my USB device under Disk Drives. It does NOT show up under my computer and disk management. I have already uninstalled the driver and reinstalled it by A) manually hitting reinstall and B) restarting my computer with the driver uninstalled.

STILL nothing. It does NOT show up under disk management under computer management under admin tools.

It has had the same problem in every other computer i have connected it to. I cannot reformat because it does not detect correctly.

In Device manager it says the device is working properly.

help me please..

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vista.ultimate.64
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Oct 8, 2011 at 09:52 AM
Hi.

Is there data on the hard drive that you need? I think the data can be recovered, but the hard drive may be gone. We can try get your stuff back.
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Matheus121
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Oct 8, 2011 at 10:10 AM
no there is no data that i need, but there's nothing i can do to fix it my hard drive?
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Answer 2 / 2
vista.ultimate.64
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Oct 14, 2011 at 04:11 PM
OK. I'm not sure if you can fix it or not. Try formatting it on a Mac or Linux OS. I can't think of what else you can do.
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