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External hard drive usb not working

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Matheus - 8 Oct 2011 à 09:46
vista.ultimate.64 Posts 209 Registration date Sunday 3 October 2010 Status Member Last seen 18 October 2013 - 14 Oct 2011 à 16:11
Hello,

Ok, ive read all the previous threads in many places.

This is a description of my problem.

I just got setup my Hitachi HDS721050CLA362 USB external hard drive. I put much stuff on my drive and then disconnected it. Later today I did connect it. it made the usb connected sound, i checked my device manager and it says my USB device under Disk Drives. It does NOT show up under my computer and disk management. I have already uninstalled the driver and reinstalled it by A) manually hitting reinstall and B) restarting my computer with the driver uninstalled.

STILL nothing. It does NOT show up under disk management under computer management under admin tools.

It has had the same problem in every other computer i have connected it to. I cannot reformat because it does not detect correctly.

In Device manager it says the device is working properly.

help me please..

2 responses

Réponse 1 / 2
vista.ultimate.64 Posts 209 Registration date Sunday 3 October 2010 Status Member Last seen 18 October 2013 38
8 Oct 2011 à 09:52
Hi.

Is there data on the hard drive that you need? I think the data can be recovered, but the hard drive may be gone. We can try get your stuff back.
Matheus121 Posts 1 Registration date Saturday 8 October 2011 Status Member Last seen 8 October 2011
8 Oct 2011 à 10:10
no there is no data that i need, but there's nothing i can do to fix it my hard drive?
Réponse 2 / 2
vista.ultimate.64 Posts 209 Registration date Sunday 3 October 2010 Status Member Last seen 18 October 2013 38
14 Oct 2011 à 16:11
OK. I'm not sure if you can fix it or not. Try formatting it on a Mac or Linux OS. I can't think of what else you can do.

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