My computer can't connect to the internet

Naz - Oct 29, 2011 at 04:14 PM
 Anonymous User - Oct 30, 2011 at 09:19 AM
Hello, Rhonda

My computer can't connect to the internet. However, am able to use the internet on my mobile. On the computer it still says 'limited or no connectivity'
I phoned virgin and we tried to do something but still it won't work. I think there is a problem with the IP. I was told by virgin to check my LAN driver.
It was working perfect about a week ago. Can you help please?

1 response

Anonymous User
Oct 30, 2011 at 09:19 AM
Option 1:

go to start and type

cmd and click ok

For vista and 7 ,open command prompt as administrator

Now run these commands one by one

netsh int ip reset resetlog.txt

netsh winsock reset

ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew

Option 2

try this if your OS is vista or xp

Download and run this

Option 3

Did you try reinstalling LAN drivers?

Option 4:

what did virgin support advice?

Option 5:

Did you check your browser proxies?

Let us know