My computer restarts when I shut down. How to

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hello! My computer restarts when i shut down. I formatted it several times.strangely it works ok the first week then it turns to the restarts mode when i shut it down.I'll be grateful if so helps

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Sunday December 4, 2011
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check u r heardwhere,may be u r ram is problem
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Thursday August 19, 2010
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August 3, 2016

Greetings,

Please read this microsoft review and tell us if it solve your issue:
https://support.microsoft.com/en-us/help/320299

Good Luck!

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