Cant connect dell laptop to wireless router..

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Ian.d - Dec 16, 2011 at 07:44 AM
 Anonymous User - Dec 18, 2011 at 08:39 AM
Hello,

My wife has a Dell studio laptop running on vista which can see the wireless network but when i click to connect to it it ask for a user id and password?

My Vaio connects fine and i am unsure as to why this wont even ask for the security password ?

Many thanks

4 replies

Anonymous User
Dec 16, 2011 at 08:44 AM
Try this

Click on start button and type

Manage wireless networks and press enter

Delete the profile and try to connect
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Thanks will try that
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No it didn't work it keeps asking for additional security information
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Anonymous User
Dec 18, 2011 at 08:39 AM
Reset your router and reconfigure it and try to connect

Good luck
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