Cant connect dell laptop to wireless router..

Ian.d - Dec 16, 2011 at 07:44 AM
 Anonymous User - Dec 18, 2011 at 08:39 AM

My wife has a Dell studio laptop running on vista which can see the wireless network but when i click to connect to it it ask for a user id and password?

My Vaio connects fine and i am unsure as to why this wont even ask for the security password ?

Many thanks

4 replies

Anonymous User
Dec 16, 2011 at 08:44 AM
Try this

Click on start button and type

Manage wireless networks and press enter

Delete the profile and try to connect
Thanks will try that
No it didn't work it keeps asking for additional security information
Anonymous User
Dec 18, 2011 at 08:39 AM
Reset your router and reconfigure it and try to connect

Good luck