Windows xp not shutting down

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a - Dec 17, 2011 at 11:27 PM
 Anonymous User - Dec 18, 2011 at 08:55 AM
Hello, when i shut down my computer the desktop screen is still there with no icons please help me!!!
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2 responses

techguru Posts 1 Registration date Sunday December 18, 2011 Status Member Last seen December 17, 2011
Dec 17, 2011 at 11:46 PM
if you can just press
ctrl + alt + delete button at the same time and run the task manager
if it runs open the process tab...
take a pic if you can ...
otherwise check if the explorer.exe is there are not...
i will tell you what to do after that.
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Anonymous User
Dec 18, 2011 at 08:55 AM
Remove your laptop battery and press the power button for a minute,insert it again and start it
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