Windows xp not shutting down

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 Anonymous User -
Hello, when i shut down my computer the desktop screen is still there with no icons please help me!!!

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Registration date
Sunday December 18, 2011
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December 17, 2011

if you can just press
ctrl + alt + delete button at the same time and run the task manager
if it runs open the process tab...
take a pic if you can ...
otherwise check if the explorer.exe is there are not...
i will tell you what to do after that.

Remove your laptop battery and press the power button for a minute,insert it again and start it