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Hotmail blocked

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blockedout Posts 3 Registration date Sunday December 18, 2011 Status Member Last seen December 21, 2011 - Dec 19, 2011 at 07:50 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Dec 21, 2011 at 04:12 PM
Hello,

Yes, of course I understand about courtesy. I must apologise if I sounded curt. I usually end all requests with thank you and I am so upset to find that I must sound so awful. Please forgive me. I have had a good night's sleep and am a little calmer now (not that that's an excuse I know).
My hotmail account was blocked yesterday. I have tried Ambucius' suggestion with the link, but when I get there there is no place to give the information. Anything I try to do just takes me around in a loop to the same thing. 'Account blocked.' I have changed my password a couple of times when I have been let onto the page but it hasn't made any difference. Mostly I am not allowed to the login page. I have spent hours on this and I have no idea where to turn for help.
Is there anyone out there who knows what I should do to unblock?
I would be grateful for any suggestions. Thank you.


5 replies

Answer 1 / 5
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,239
Dec 20, 2011 at 05:18 AM
Dear Blockedout,

You never mentioned why your account is blocked.

I have personnally tested my solution and I don't get taken around. Are you clicking on the correct links?

I suggest you go to Kioskea's faq and consult:

https://ccm.net/apps-sites/email/1375-outlook-account-blocked-and-hacked/#topedit

You will note, if all else fails, that there is a last resort solution which I truly hope will work for you.

Best regards
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Answer 2 / 5
blockedout Posts 3 Registration date Sunday December 18, 2011 Status Member Last seen December 21, 2011
Dec 20, 2011 at 03:46 PM
Thank you so much Ambucias for taking the time to reply. I will try again. Have a happy holiday season.
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Answer 3 / 5
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,239
Dec 20, 2011 at 03:52 PM
Dear Blockedout,

All the pleasure was mine. Please let me know about your account.

I also wish you a most happy XMas and New Year.
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Answer 4 / 5
blockedout Posts 3 Registration date Sunday December 18, 2011 Status Member Last seen December 21, 2011
Dec 21, 2011 at 03:54 PM
Dear Ambucias

As of this moment the account has been restored. It was touch and go for a while as I got a warning message saying that the site might not be quite right, but I closed off and began again and went in through the address bar.
I don't think I will ever trust it again really, but honestly, it was like finding a lost handbag with all of my valuable information again.
I can't tell you how grateful I am and how much I value all of the people who spend their time helping. Thank you all so much.
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Answer 5 / 5
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,239
Dec 21, 2011 at 04:12 PM
Dear Blockedout,

Thank you ever so much for your feedback. I am truly happy you recovered your account and I understand the stress you lived.

Indeed, any free e-mail site is not secured and all of your data must be backed-up. If you take a look through Kioskea, all mail site have been victims of hackers : Hotmail/MSN, Yahoo, GMail, etc.

You would be best to use your Internet Service Providers e-mail service or another application such as Outlook or Outlook Express.

Take care and I wish you a most happy Christmas and New Year.
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