Hotmail blocked

Solved/Closed
blockedout Posts 3 Registration date Sunday December 18, 2011 Status Member Last seen December 21, 2011 - Dec 19, 2011 at 07:50 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 21, 2011 at 04:12 PM
Hello,

Yes, of course I understand about courtesy. I must apologise if I sounded curt. I usually end all requests with thank you and I am so upset to find that I must sound so awful. Please forgive me. I have had a good night's sleep and am a little calmer now (not that that's an excuse I know).
My hotmail account was blocked yesterday. I have tried Ambucius' suggestion with the link, but when I get there there is no place to give the information. Anything I try to do just takes me around in a loop to the same thing. 'Account blocked.' I have changed my password a couple of times when I have been let onto the page but it hasn't made any difference. Mostly I am not allowed to the login page. I have spent hours on this and I have no idea where to turn for help.
Is there anyone out there who knows what I should do to unblock?
I would be grateful for any suggestions. Thank you.


5 responses

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 20, 2011 at 05:18 AM
Dear Blockedout,

You never mentioned why your account is blocked.

I have personnally tested my solution and I don't get taken around. Are you clicking on the correct links?

I suggest you go to Kioskea's faq and consult:

https://ccm.net/apps-sites/email/1375-outlook-account-blocked-and-hacked/#topedit

You will note, if all else fails, that there is a last resort solution which I truly hope will work for you.

Best regards
blockedout Posts 3 Registration date Sunday December 18, 2011 Status Member Last seen December 21, 2011
Dec 20, 2011 at 03:46 PM
Thank you so much Ambucias for taking the time to reply. I will try again. Have a happy holiday season.
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 20, 2011 at 03:52 PM
Dear Blockedout,

All the pleasure was mine. Please let me know about your account.

I also wish you a most happy XMas and New Year.
blockedout Posts 3 Registration date Sunday December 18, 2011 Status Member Last seen December 21, 2011
Dec 21, 2011 at 03:54 PM
Dear Ambucias

As of this moment the account has been restored. It was touch and go for a while as I got a warning message saying that the site might not be quite right, but I closed off and began again and went in through the address bar.
I don't think I will ever trust it again really, but honestly, it was like finding a lost handbag with all of my valuable information again.
I can't tell you how grateful I am and how much I value all of the people who spend their time helping. Thank you all so much.
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 21, 2011 at 04:12 PM
Dear Blockedout,

Thank you ever so much for your feedback. I am truly happy you recovered your account and I understand the stress you lived.

Indeed, any free e-mail site is not secured and all of your data must be backed-up. If you take a look through Kioskea, all mail site have been victims of hackers : Hotmail/MSN, Yahoo, GMail, etc.

You would be best to use your Internet Service Providers e-mail service or another application such as Outlook or Outlook Express.

Take care and I wish you a most happy Christmas and New Year.