I cleaned up my PC uninstalled unused programs and files.
Now every time I right click on my desktop it takes about 50-60 seconds before the menu appears. Suppose I select a shortcut to a word document and select open, it will then take a further minute to actually open the file. The same problem occurs if I browse windows with explorer. However if open word from the start menu and the document from recently opened file it is instantaneous. If I select open and try to browse for a different file it hangs for periods of about a minute, this is the same for all programs. Also a large number of files appear with blue text in explorer, indicating they have been compressed which I did not command.
I would greatly appreciate any advise on this matter.
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Also clicking on the "hardhat" icon allows to change the language.)
3. Save the file on your Desktop.
4. Double click on ZHPDiag.exe and follow the installation instructions.
the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).
5. Double click on the short cut ZHPDiag on your Destktop.
6. Click on the Magnifying glass and run the analysys.
Boot your computer in safemode (if you can't don't worry)
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.
This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.
Some wise &$)_%#@7 had reported to Speedshare that ZHP Diag were spam. I wrote to Speedyshare and I was able to retreive your original log. Mind you, for the time you and I wasted, this, to say the least, disgracefull and somber skunk has been bannish from Speedyshare and all of his reports will be ignored.
I now have you full log and I will get back to you soon.
4. I shall now prescribe to you a very powerfull antidote that is able to kill and send any virus, including the rootkit to the glue factory. It is of very last resort and should not be abused of, as matter of a fact, once you have used it, I suggest you delete it from your system.
To keep your system safe, you must follow the instructions hereunder to the letter:
First step, boot your system in safe mode with networking
1. Download Combofix to your desktop.
2.Close all open Windows including this one.
Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix.
3. Double click on the ComboFix icon.
Windows will issue a prompt because ComboFix does not have a digital signature. This is perfectly normal and safe and you can click on the Run button to continue.
4. Accept the disclaimer and the recovery
5.You should now press the Yes button to continue. If at any time during the Recovery Console installation you receive a message stating that it failed to install, please allow ComboFix to continue with the scan of your computer.
ComboFix will disconnect your computer from the Internet, so do not be surprised or concerned if you receive any warnings stating that you are no longer on the Internet. When ComboFix has finished it will automatically restore your Internet connection.
While the program is scanning your computer, it will change your clock format, so do not be concerned when you see this happen. When ComboFix is finished it will restore your clock settings to their previous settings.
If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt.
During the process, please do not mouse click nor must you tap on the keyboard. Let the tool run.
Once you are done, report to me on how your system is behaving.
P.S. After you are done, I would appreciate anothe ZHP Diag log which you put on Speedyshare. Thanks
Ambucias, in mythology is one took sides with Lucifer. He leads all of hell's orchestras and commands 30 legions; totally the opposite of myself.
In which part of UK are you?
If we get through this successfully, what are my chances to get invited, for Her Majesty's diamond jubilee, to the Trooping the Colour ceremony and her garden party which will follow ? Do you have any contacts?
So the situation is that it still takes you 50 seconds on Big Ben to open a programme or a file from the desktop. Can I assume that it is similar if you go through that start, all programmes menu?
It is very bizarre that the problem does not occur with a remote computer.
I will wait for the above answer and while you are at it, could you please send me another ZHP Diag. I would to see if anything has changed, not a virus, but if I can detect anything that cause a slowdown.
If I can't find anything, in the morning, eastern Canada time, I will contact Sundar for his opinion.
Hip pip pip! Hooray!
Hip pip pip! Hooray!
Hip pip pip! Hooray!
It doesn't take long for a restore point to be created. If you go to all programmes, tools, system restore and then check retore to a previous date and time a window with a calendar will open. If you click on the date in bold caracters, in the right pane you should see the details of the point you created. The only way to check if it will work is to perform the restore which I would not recommend at this time.
I had never thought about another computer on the network, I'm glad you got the flash.
A potter you say. Not only is it your trade, you are an artist you have all of my respect and admiration. It's nice to know that there still some artisans that make a living off their art and fine pottery that isn't cheap factory made in China.
Do you think that Scotland will ever separate from the UK? I hope not!
I was born in Montreal but now live in Shawinigan, Quebec. Shawinigan is a native word which means "Battle on the cliff". Toronto is a good 8 hour drive from here. I'm a retired officer from the army and ex teacher of History.