Blue screen of death

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scottyb - Feb 7, 2012 at 03:54 PM
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- Feb 8, 2012 at 04:55 AM
Hi guys, when i start my laptop it goes straight to a black screen with white writing with two options of start windows normally and launch startup repair (recommended). I have clicked on this and tried every option and had no luck. If i start windows normally then the blue screen of death comes up and restarts itself.
Note that safe mode is not an option for me as ive looked at many forums already and all i hear is safe mode
If anyone can help it would be much appreiciated thanks.

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Feb 7, 2012 at 04:18 PM
Scott,

Usually with a blue screen you get a bunch of codes beginning with 0X (not meaning hug and kiss).

What is your operating system?

Sometimes the codes can tell about the origin of the problem.

Regards
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It goes off too quickly to see haha ill have a look and let you know. What you mean by operating system?
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Hi again at the bottom it says
***STOP: 0x00000024 (0x00190444, 0x87A70A88, 0xC0000102, 0x00000000)
i hope this can help
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Feb 8, 2012 at 04:55 AM
Dear Scott,

The code 0x00000024 is dû to a hardware problem which should be checked by a qualified technician. More precisely, the NTFS file manager. There is a failure in the IDE controler a faulty disk or cable.

Regards
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