Cant browse even tho conected to the internet

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mandy - Mar 23, 2012 at 09:55 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Mar 24, 2012 at 03:14 PM
Hello,
ok here is the problem that i am having the computer says it is conected but when i bring up a web page is says that it is not conected to the internet so my question is what can i do to fix this i have shut it down and restarted it and i have done up dates to the computer but still nothing help! please



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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 24, 2012 at 03:14 PM
Hello,

Try this 1

1) First try to ping and check if your able to get the reply messages.

Click on Start --> Run --> Type cmd and press Enter.

"Command Prompt" will be opened. Enter the below command

ping www.google.com ---> Press Enter. You should get a reply messages.

2) Right click on "Internet Explorer" icon --->click on "Properties" ---> Click on

"Connections" tab--> Click on LAN settings button. In that window uncheck all

the options, if you notice any option selected--->Click on OK---> Click on OK.

Good Luck
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