Blue screen of death

the dude - Apr 16, 2012 at 03:32 PM
 the dude - Apr 26, 2012 at 09:44 AM
I,ve taken out one of my memory cards and im not getting the blue screen anymore. The problem is that the key board and the mouse pad are not responding so when the systemrestore pops up I cant click on it or press enter to restore the system to an earlier time. Please help.

1 reply

Blocked Profile
Apr 24, 2012 at 07:45 AM
The most important Blue Screen of Death troubleshooting step you can take is to ask yourself what you just did.

1) Did you just install a new program or a piece of hardware, update a driver, install an update, etc.? If so, there's a very good chance that the change you made caused the BSOD:
Startup using Last Known Good Configuration to undo recent registry and driver changes.
Use System Restore to undo recent system changes.
Roll Back device driver to version prior to your driver update.

2) Scan your computer for viruses. Some viruses can cause a Blue Screen of Death, especially ones that infect the master boot record (MBR) or boot sector.

3) Update drivers for your hardware. Most Blue Screens of Death are hardware or driver related so updated drivers could fix the cause of the STOP error.

4) Return hardware settings to default in Device Manager. Unless you have a specific reason to do so, the system resources that an individual piece of hardware is configured to use in Device Manager should be set to default.

Non-default hardware settings have been known to cause a Blue Screen of Death.

5) Return BIOS settings to their default levels. An overclocked or misconfigured BIOS can cause all sorts of random issues, including BSODs.

Use a system utility tool like "advertising deleted by Moderator" for an instant fix.
Thanks for the help, the only problem is that when I try to boot the computer for some reason my mouse and key board are disabled. I can get the computer to the boot menu but just after that the keys and the mouse are rendered useless. How do I regain control of my mouse and key board?