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Will not connect to the internet

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Louis - Apr 22, 2012 at 12:54 AM
jack4rall
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Sunday June 6, 2010
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 - Apr 22, 2012 at 04:08 PM
Hello,
I have a laptop with windows vista! it will not connect to the internet with both the wireless and the Ethernet cable. i have tried nearly everything and it wont budge!!! I have even tried to reprogramme and install windows 7 and it wont let it!!!! anyone??? help please!! :)


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jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
Apr 22, 2012 at 04:08 PM
Hello,

Try this 1

If you have installed Windows 7 then make sure that you have installed your

network drivers. You can download the drivers from the manufactures website.

If the drivers are installed then follow the below instructions

Click on Start -->In search box, type cmd and press Enter.

"Command Prompt" will be opened. Now enter the below command

ping 127.0.0.1 --> Press Enter.

Let me know if you are getting a "Reply from ...." messages or not

Also let me know your router brand name and model number.

Good Luck
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