My hotmail account is being blocked

Solved/Closed
Jona - May 16, 2012 at 04:11 PM
 Jona - May 16, 2012 at 04:37 PM
Hello,
My hotmail account is being blocked.:( Cold you please help me recover it. It asks me to enter a code that is sent to an email address that is not valid anymore. The message that I get when I open my account is shown below:

Your account has been blocked
Why are you seeing this?
Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service).
We're here to help you get your account back.
What do you need to do?
We'll walk you through a few steps to verify that you own the account, then have you change your password in case someone else has been accessing your account. It should only take a few minutes and then you'll be unblocked and on your way.
We've cleaned your account settings
Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.

1 reply

jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

May 16, 2012 at 04:24 PM
Hello,

Try this 1

Go to www.hotmail.com --> Click on "Can't access your account?" --> Select

"I forgot my password" --> Click on "Reset your password" --> Enter your

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->

Then below that you will be getting an option "Customer support", click on it -->

Enter your working E-mail ID and follow the instructions.

Note : No Need of filling "Billing Information"


Good Luck
1
Thnak u very much Jack. It war really helpful. :)
0