Black screen with white arrow

Closed
mel - May 20, 2012 at 08:03 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 21, 2012 at 05:10 AM
Hello,
i have a dell studio lap top it's my mums and she'll freak at first it was letting me log on then it appeared with a black screen after switching off the comp it just appeared with a black screen with a white arrow i'm 17 i don't know what to do i'm not a high tech wiz or anything i just want it restored without having to pay endless amounts or my mum freaking out please if any one could offer some useful solution that will be fine
- the ctrl alt delete does not work
neither does the shift x5 work either
nor does taking out the battery please help !!!!!!!!!!!!!!


Related:

1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
May 21, 2012 at 05:10 AM
Hello,

Try this 1

1) When you switch ON your computer, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and

keep tapping the F8 key)

2) Select the option "Last Known good configuration".

If the problem still exists then follow the step 1 and select the option "Safe

mode". Let me know if you are able to boot into safe mode. Also let me know

your operating system.

Good Luck
0