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HP Pavillion g6 Laptop displays hard disk err

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Vs123 - May 22, 2012 at 08:18 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 24, 2012 at 05:35 AM
Hello,


I have a 7 month old hp pavillion g6 laptop. I haven't used the laptop a lot, besides some data entries in Excel. I have not downloaded many programs or anything else on this laptop. There's already a anti-virus installed on it, so the laptop is not affected by viruses.
The problem: When I try to turn it on, it displays there is no hard disk. (When there's already a hard disk on the laptop). I kept my laptop turned off for a week, and after that I tried to turn it back on. It worked perfectly fine for 5 minutes, and than it automatically showed a message saying Hard Disk Error. When I tried to turn it back on, now it displays no boot up.
Can You please help me figure out what the problem is?
Do i really have to send it to HP, and get it fixed? If yes, will that be covered in the warranty (as I still have the warranty left for next couple months)?

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3 responses

Answer 1 / 3
Derp
May 22, 2012 at 10:40 PM
Check the drive, there is ussual a rectangular panel on the bottom, or a big singuar panel. Check for a Piece of hardware that has a circle on it (Unless it has a SSD.
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Vs123 Posts 2 Registration date Wednesday May 23, 2012 Status Member Last seen May 23, 2012
May 23, 2012 at 05:52 PM
so what do i do once, i see dat circle on it?
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Answer 2 / 3
Vs123 Posts 2 Registration date Wednesday May 23, 2012 Status Member Last seen May 23, 2012
May 23, 2012 at 05:52 PM
so what do i do, once i see that piece of hardware with a circle on it sir?
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Answer 3 / 3
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
May 24, 2012 at 05:35 AM
Hello,

It's obviously a HD technical failure that only a qualified hands on technician can attend too.

Your lap is under warranty, I suggest that you return it before it's too late.

Regards
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