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Sony Vaio Windows 7 Touchpad Not Scrolling

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Rex Mundi Posts 1 Registration date Saturday May 26, 2012 Status Member Last seen May 26, 2012 - May 26, 2012 at 02:37 PM
Raqiib95 Posts 7 Registration date Saturday June 2, 2012 Status Member Last seen June 2, 2012 - Jun 2, 2012 at 01:21 PM
Hello,





I have a Sony Vaio VGN-FW41M/H laptop, which is around 3 years old. I was having issues running some of the software I use with only 4Gb of RAM & Vista 32 bit (effectively only using 3GB RAM).

Hence I have upgraded to 8Gb RAM and purchased/Installed Windows 7 Home Premium 64bit.

However, since this upgrade the scroll feature of the mouse pad has stopped working, which is really annoying. I've searched the Sony sites for mouse/pointer drivers, but not managed to find any.

I've looked on the support page for my Vaio model and installed/run the latest version of Vaio Update, but this hasn't helped.

A few people seem to have had the same problem, but none of their solutions seem to work for me (mainly because I can't find a driver). I was hoping somebody could help before I have to pay to phone Sony support.

Thanks
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Answer 1 / 1
Raqiib95 Posts 7 Registration date Saturday June 2, 2012 Status Member Last seen June 2, 2012 5
Jun 2, 2012 at 01:21 PM
As a first step, try to find the drivers through Windows Update.

Step 1: Try performing Windows Update to check for the availability of the drivers.

Update a driver for hardware that isn't working properly
https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US

Update drivers: recommended links
https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US