My hotmail account is blocked

Closed
Melinda - 6 Jun 2012 à 15:42
 Blocked Profile - 6 Jun 2012 à 20:18
Hello, ambucias. Can u help me my hotmail account is blocked how can i unblock it. it is asking me for a code which i cannot get as the other email account is old and inactive how can i sort this as i have emails in that account that i need,



1 response

Blocked Profile
6 Jun 2012 à 20:18
Hi,

You're going to need to try and log into your email account by visiting this web address here:

https://login.live.com

If you cannot login click on the link which says "Cant access your account?"

From here this will take you through some steps to help you recover your account.

If this fails then I suggest you open up a new case on their Windows Live Support Forum to assist you in getting your password recovered.

Give this a read:

https://support.microsoft.com/en-us/office/get-help-with-outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-us&rs=en-us&ad=us