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Keyboard not working

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needshelp! - Updated on Feb 11, 2018 at 04:41 AM
 Marksproul - Feb 10, 2018 at 06:43 PM
Hello,
for some reson my keyboard just stopped working (im using onscreen board). anyway my comp. is also going slower and I virus scanned and nothing came up... please help
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2 responses

Answer 1 / 2
Sara
May 24, 2009 at 02:25 PM
This is a common problem that HP knows about.

Go to this website http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01703941&lc=en&dlc=en&cc=us&lang=en&softwareitem=ob-68739-1&os=2100&ts=true&rule=4030&product=3851338
(Basically just turn off the computer, unplug the AC adapter it, take out the battery, hold the power button to the right for 30 seconds, put the battery back in, plug the AC adapter back in, turn it on).

This will make the keyboard type again. To prevent it from happening again, you have to download a driver from hp's drivers and downloads website and download the driver "WinFlash for HP Notebook System BIOS (for Notebooks with AMD Processors) - Microsoft Windows Vista-Based". https://www8.hp.com/fr/fr/home.html#Support

For HP Touchsmart Tx2Z, Vista 64-bit, the driver is located here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-68739-1&lc=en&dlc=en&cc=us&lang=en&os=2100&product=3851338&ts=true
vlee
Jul 23, 2009 at 11:14 PM
thanks sara it worked!!!!
Ashu
Nov 7, 2009 at 01:42 PM
god bless you SARA...my keyboard is working again.

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