Keyboard not working

Solved/Closed
needshelp! - Updated on Feb 11, 2018 at 04:41 AM
 Marksproul - Feb 10, 2018 at 06:43 PM
Hello,
for some reson my keyboard just stopped working (im using onscreen board). anyway my comp. is also going slower and I virus scanned and nothing came up... please help
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2 replies

This is a common problem that HP knows about.

Go to this website http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01703941&lc=en&dlc=en&cc=us&lang=en&softwareitem=ob-68739-1&os=2100&ts=true&rule=4030&product=3851338
(Basically just turn off the computer, unplug the AC adapter it, take out the battery, hold the power button to the right for 30 seconds, put the battery back in, plug the AC adapter back in, turn it on).

This will make the keyboard type again. To prevent it from happening again, you have to download a driver from hp's drivers and downloads website and download the driver "WinFlash for HP Notebook System BIOS (for Notebooks with AMD Processors) - Microsoft Windows Vista-Based". https://www8.hp.com/fr/fr/home.html#Support

For HP Touchsmart Tx2Z, Vista 64-bit, the driver is located here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-68739-1&lc=en&dlc=en&cc=us&lang=en&os=2100&product=3851338&ts=true
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thanks sara it worked!!!!
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god bless you SARA...my keyboard is working again.
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Thank you very much. KeyBoard is working again.
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thanx. this fix works for dell too
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> Sara - This worked for me. I thought I was going to have to have the keyboard replaced. Thanks, Sara.
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