Toshiba A305 screen is black after logo

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Pinky911 Posts 1 Registration date Tuesday 31 July 2012 Status Member Last seen 31 July 2012 - 31 Jul 2012 à 16:26
 Rodney - 11 Nov 2012 à 14:43
Hello,

I have tried to restore my laptop by holding down the zero key and tapping the power button once. It starts to beep once the Toshiba logo comes on and then I release the zero key. I never get the warning screen. What am I doing wrong? My OS is Windows Vista. Thank you for any help that you can provide. It will be much apprecitated!
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3 responses

Jean-François Pillou Posts 19261 Registration date Monday 15 February 1999 Status Webmaster Last seen 16 February 2023  
31 Jul 2012 à 17:20
What's the exact reference of the laptop (A305-XXXXX) ? Depending on the model, the laptop comes with recovery disc on the hard drive or not.
Hi Jeff,
It is A305-S6829. Thank you for your response.
Jean-François Pillou Posts 19261 Registration date Monday 15 February 1999 Status Webmaster Last seen 16 February 2023  
1 Aug 2012 à 05:13
the procedure should be this one :

- Power off the computer
- Hold the zero key (0) down and turn laptop on
- Keep holding it, until the Toshiba logo is appearing and then hit repeatedly the 0 key
- A screen should show the flashing message ** HDD RECOVERY MODE **
- then the recovery program will run from the hard drive.

If it doesn't, there is may be no recovery image on the hard drive and you should order one.
Jean-François Pillou Posts 19261 Registration date Monday 15 February 1999 Status Webmaster Last seen 16 February 2023  
1 Aug 2012 à 05:15
Thanks it helped!