Toshiba black screen won't start [Solved/Closed]

- - Latest reply:  Starr - Feb 14, 2018 at 12:12 AM
Heyy, please help!!

Okay, so here's the thing, my Toshiba Satellite A305 has been giving me a really hard time lately. First of all, it's been shutting down unexpectedly before (and I'm pretty it's because it overheats), but now, it won't even start!

When I power it up, it only shows the TOSHIBA screen with the F2 and F12 options, but after that, nothing else happens. There's only a black screen, not even a cursor or anything. Nothing else happens until it shuts down.

Please help!
See more 

4 replies

Best answer
approved by Jean-François Pillou on Dec 1, 2018
Thank you

I turned off my computer than unplugged cable and took out battery, held down power button for 1-2mins and than put everything back in (battery and charger) and tried to start it...the screen was still black.

I then turned it off again, then pressed ESC, while holding down ESC I pressed and held power button until it briefly turned on and back off.

Then I let go of both the buttons and pressed power back on and VOILA the screen came back on.

Make sure your charger isn't loose, and than you're aren't surging too much power through the outlets-sometimes these can make the screen black too.

Hope this helps others out there, I have an old Toshiba Satellite running on Windows Vista

Say "Thank you" 289

A few words of thanks would be greatly appreciated. Add comment

CCM 4509 users have said thank you to us this month

I turned off the power. Then I went straight to the step where you hold down both the ESC and power buttons. There was a load screaming noise and the screen came back on. Thanks very much!
Thank for this...worked like a charm!
Thank You so much, worked great
This totally works!!! Thank you
Thanks. It worked when i removed battery. Then it started updating windows. Then said crash was due to drivers update program.
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
Thank you

If M Cee does not have any data to save, he can restore:

Toshiba laptops from mid 2007 onwards dont have a recovery disc supplied with a purchase of a laptop. Instead, Toshiba has added a hidden partition on the hard drive which contains the same files on a recovery cd / dvd.

To reinstall your laptop to the factory settings / "out of the box" settings, please follow these steps.


1) Hold down the power button for 10 (ten) seconds to switch off your machine.

Please note: Holding down the power button on the machine forces it to switch off. Any unsaved data will be lost.

2) Press and hold the 0 (zero) key and at the same time, tap the power button once to switch on your notebook.

3) When the machine Starts beeping; release the 0 key.

4) When prompted by the warning screen; select Yes to continue with the system recovery.

5) Select Recovery of Factory Default Software; click Next.

6) Select Recover to out-of-box state. Click Next again.

7) Click Next to Start recovery.
Okay, I'm all for trying this, but two questions.
Would I need a CD/DVD for this though?
If, and because my Toshiba is notorious for shutting down unexpectedly, it shuts down during the process...what'll happen then?
Registration date
Friday January 9, 2009
Last seen
April 30, 2011
22 -
No CD or DVD needed.

(Because you think heat was causing your shutdowns) I would keep it in a place where the fan is getting a decent amount of air.

It will be drawing the recovery files from a hidden partition on the hard drive, if it would shutdown before the install finished you would just need to restart the process.
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
19924 -
M Cee
djsmurf is entirely correct, please follow his advice.
I'm sorry if I'm doubting this a little, but a reason why I didn't really look for ways to restore my Toshiba to out-of-the-box conditions is because I have a friend who tried to restore his Acer (he just wanted to restore it; mainly because he's just sick of how slow it is), and it turned off, and after that, he couldn't turn it on anymore. Totally wasted.

So I just want to ask how confident are you with this? I'm willing to try, but I really am pretty scared.
i did the thing you said about the holding 0 it beeped came up to the black screen with the arrow and it was loading for 2 seconds the prompt screen isnt coming up its just sitting there on the black screen ive only had this computer for 2 weeks I have a toshiba c655d-s5200 I honestly dont know what to do everyone keeps saying its the hard drive but the fan is running still and my grandma got me this she only had a 15 day warranty on it and it didnt come with a disk so im stuck on what to do at this point please help me
Registration date
Friday January 9, 2009
Last seen
April 30, 2011
Thank you
Because you think it has been shutting down due to overheat, there may be damage to the hardware.

Have you attempted to reset it;

unplug the unit, remove the battery, hold down the power button for 1 - 2 min. replace batter and plug and attempt to restart.
I have tried that several times. I can't really get to the screen where I could choose to start in Safe Mode. Also, there are keys that I could press without making any beeps: CTRL, FN, ALT, SHIFT and CAPSLOCK. I don't know if that helps...but jsyk.
Registration date
Friday January 9, 2009
Last seen
April 30, 2011
22 -
have you attempted to enter the system bios with the F2 key?

On some Toshibas you may need to;

1. Turn on computer by Holding down power button while pressing the ESC key.
The machine will beep, then display:
Check System, then press [F1] key. or "key error press del to setup"
2. Release ESC key
3. Press F1 key

This could be an issue with the RAM as well.
it looks like there is a virus out there. this is the third question just on this page with the exact same proble....ouch
Pressing ESC doesn't work, it just results in constant beeping after pressing it for so often. Same goes for F2. And if it has the TOSHIBA on the screen, I could go use the F2 button and it takes me to this blue screen - which I'm guessing is BIOS. But I can't really access the screen where it says Start in Safe Mode.

...I really want this Toshiba fixed. So I hope if it's a virus that it's one I could repair. Money's really tough nowadays.
Registration date
Sunday June 6, 2010
Last seen
December 30, 2015
Thank you

First thanks to "Ambucias"

Try this 1

The blue screen that you have indicated is the CMOS setup utility. Go to that

screen and check if your hard dive is detected or not and set the first boot device

as "Hard disk".

After turning ON your laptop check your hard drive LED activity.

If the problem still exists then most the laptop contains the option to perform

hard drive test from CMOS Setup. Once again go to CMOS setup and look for the

option "Hard drive test".

If the problem still exists then remove the hard drive from the laptop and check

if it looks for the boot device.

Good Luck
The LED turns on and blinks a couple of times just like how it does when it used to boot up fully. Or at least, as far as I remember. But then, after the Toshiba screen and during the black screen, it stops showing altogether.

I do have my HDD as the first on my boot-up list. The same thing happens with the LED; it stops lighting up after the black screen.

On the CMOS setup, though, I can't really find the Hard Drive Test.
F12 - boot manager - only shows me the order of stuff that boots up and nothing else.
My current order is: 1) HDD 2) CD/DVD 3) FDD 4) LAN 5) USB Memory
And at the bottom it shows <Enter Setup>

Also, I've never really opened up a laptop before so I'm not very confident with this. What should I be careful of so I don't potentially damage my hard drive?

Thank you so much for taking the time to try to help me, too.